Troubleshooting
Every wheelchair has a different "footprint," meaning the location of the wheels relative to each other. Some wheelchair footprints are easier tha...
Wed, 29 Apr, 2015 at 2:15 PM
Sometimes after setting up your Lilypad scale and then rolling on to check the setup, you may feel unsteady, unstable, or like you need to hold your wheels ...
Wed, 29 Apr, 2015 at 2:16 PM
It may happen that you find yourself stuck on the Lilypad App connecting screen, which will look like one of these:
If a screen pops up askin...
Wed, 29 Apr, 2015 at 2:16 PM
Having your measured weight be lower than the actual weight can indicate a number of possible problems. Here are a few possible causes and solutions:
...
Wed, 29 Apr, 2015 at 2:16 PM
It is uncommon for the Lilypad scale to measure a weight that is higher than the actual weight. If this does happen, check for the following causes:
...
Wed, 29 Apr, 2015 at 2:17 PM
When you press the "weigh" button the Lilypad App should then display "weighing" until a weight is added to the scale. However, if it...
Wed, 29 Apr, 2015 at 2:17 PM
Do not worry if the App crashes on you, it should work fine if you reopen it. However, we are constantly trying to improve, so if it does crash and you'...
Wed, 29 Apr, 2015 at 2:17 PM
Sometimes when troubleshooting the Lilypad Scale we need to see more detailed information about what is going on with the pads. In order to do this we use f...
Mon, 18 May, 2015 at 11:14 AM
Users with Android phones may sometimes get an error message saying "Oops! Something went wrong!" or have other troubles connecting and using thei...
Mon, 8 Jun, 2015 at 2:07 PM
Each pad in the scale takes 2 AA batteries, and these batteries will need to be replaced every 6 to 8 months, regardless of how frequently the scale is...
Thu, 11 Aug, 2016 at 10:24 AM